Last updated 2026-11-09.
Who are you dealing with?
This website is run by S&K Property Investments and Improvement Ltd (company number 16932889, registered office Unit 1 Hembs Crescent, Great Barr, Birmingham B43 5DG), trading as Flat Roofing Contractors. Any contract for roofing work is with S&K Property Investments and Improvement Ltd.
Are the prices on this site quotes?
No. Prices on this website and from the guide-price tool are guides, including VAT at 20%. They are not offers. Your price is the fixed price in the written quote we send after a survey, for the work it describes.
How long is a written quote valid?
For the period stated on the quote. If the survey couldn't see something that later turns out to need work (for example rotten joists under a sound-looking deck), we'll stop, show you and agree any extra cost in writing before carrying on.
Can you cancel?
If you're a consumer and the contract is made away from our premises or at a distance, you can cancel within 14 days without giving a reason. We won't start within those 14 days unless you ask us to in writing (email is fine). If you do, and then cancel, you pay a proportionate amount for the work done up to the point you told us. The right to cancel doesn't apply to an emergency visit you ask us to make for urgent repairs. Your quote explains how to cancel and includes a cancellation form.
What about payment and guarantees?
Payment terms and the guarantees that apply are set out in your written quote. Manufacturer guarantees are subject to the manufacturer's own terms and registration.
How do you raise a complaint?
Email info@flatroofingcontractors.uk or call 0800 088 6341. We'll acknowledge it and aim to resolve it with you directly. If we can't, we'll tell you which alternative dispute resolution provider can help, and you can also contact Citizens Advice (consumer helpline 0808 223 1133).
Using this website
We try to keep the information here accurate, but it's general guidance and not a substitute for a survey or for advice from building control on your project. These terms are governed by the law of England and Wales; if you live in Scotland or Northern Ireland you keep the protection of your local law and can bring proceedings there.